Welcome to Heaven Hush. By accessing or using our website https://heavenhush.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before using the site.
1. General
These Terms govern your use of our website and services. By accessing this site or making a purchase, you agree to these Terms in full. If you do not agree, please do not use our website.
2. Products & Orders
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All our leather goods are handcrafted and subject to availability.
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We reserve the right to refuse or cancel any order at our discretion.
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Product images are for reference only; actual product colors or textures may vary slightly due to natural materials and screen differences.
3. Pricing
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Multiple Currencies: Prices on the website are displayed in multiple currencies based on your location. You can choose your preferred currency from the selection menu to view the price in your local currency.
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Primary Currency: While we display prices in several currencies for your convenience, all transactions are processed in United States Dollars (USD $).
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Exchange Rates: The exchange rate applied to your payment will depend on the current rate at the time of purchase, and any differences in rates may result in slight fluctuations in the final price you are charged.
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Customs and Import Duties: Please note that prices do not include any customs duties, VAT, or other import taxes, which may be applicable upon arrival in your country. These are the responsibility of the customer.
4. International Shipping & Delivery
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We ship worldwide from India.
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Orders are dispatched within 2–5 business days.
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Delivery timelines vary by country (typically 7–15 business days).
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Customers are responsible for any customs duties, VAT, or import taxes applicable in their country.
5. Payments
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We accept payments through Stripe, a secure payment gateway that supports major credit and debit cards.
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All transactions are processed in USD and securely handled. We do not store your card information.
6. Returns & Refunds
Please review our full Refund Policy for details on returns, refunds, and exchanges.
7. Intellectual Property
All content, logos, product images, designs, and text on this site are the exclusive property of Heaven Hush and may not be used or reproduced without our written permission.
8. User Conduct
By using this site, you agree not to:
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Violate any laws or third-party rights
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Attempt to hack, disrupt, or misuse the website
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Submit false or misleading information
9. Limitation of Liability
We are not responsible for:
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Delays caused by shipping carriers or customs
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Losses resulting from misuse of our products
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Any indirect or incidental damages related to your use of our website
10. Privacy
Use of this site is also governed by our Privacy Policy, which explains how we handle your personal data.
11. Modifications
We reserve the right to update these Terms at any time. Updates will be posted here with an updated effective date.
12. Contact Us
For questions or support, contact us at:
Email: customercare@heavenhush.com
Phone: +91 78518 10700
Address: Plot No 22, Pokharpur, Jajmau kanpur, Uttar pradesh 208010, India
